Yes, absolutely. We are proud members of Protected Trust Services (PTS), which means your money is held securely in a trust account until you return from your holiday. If your package includes flights, you’ll also be covered under our ATOL licence. For even greater peace of mind, every holiday we arrange includes Scheduled Airline Failure Insurance (SAFI) and Supplier Failure Insurance (SFI).

We offer a wide range of travel experiences to suit every style and budget, including beach holidays, luxury escapes, tailor-made tours, LGBT+ travel experiences, family adventures, cruise holidays, city breaks, ski trips, honeymoons, destination weddings, and more. Whether you know exactly what you want or need inspiration, we’re here to help.

You can book many of our featured holidays directly through our website. If you have specific requirements, prefer a personal service, or would like us to create a bespoke itinerary, simply contact us via phone, email, or our online enquiry form. We love crafting tailor-made travel experiences designed just for you.

No problem at all. We understand that every traveller’s needs are different. Whether you require mobility assistance, specific dietary arrangements, medical support, or anything else, just let us know at the time of enquiry or booking and we will make the necessary arrangements with our trusted suppliers.

Yes, in most cases we can assist with changes after you have booked, such as amending travel dates, accommodation, or passenger details. Please note that changes may be subject to supplier terms and conditions, and additional charges may apply. We will always explain any costs clearly before proceeding.

If you need to cancel your holiday, please contact us as soon as possible. Cancellation terms vary depending on the type of booking and the suppliers involved. We will guide you through your options and explain any cancellation fees or refund eligibility.

We accept debit and credit card payments (please note that business and corporate card payments may be subject to additional processing fees). We also accept BACS (bank transfer) payments, which are a convenient option particularly for balance payments.

Yes, wherever possible. Many of our holiday packages allow for an initial deposit with the remaining balance payable in instalments before your departure date. We will confirm all payment deadlines at the time of booking so you can plan with confidence.

When you book with Jamie Wake Travel, you are not just booking a holiday — you’re gaining a trusted travel partner. We offer personalised advice, financial protection, access to over 200 leading travel suppliers (often with exclusive offers), and full support before, during, and after your trip. Plus, if anything unexpected happens, you have a real person you can call — not a faceless website.

Yes! We are experienced in handling last-minute travel arrangements. Whether you need to fly tomorrow or book a spontaneous getaway, simply get in touch and we’ll do everything we can to make it happen.

You can contact us by phone, email, or through our website’s enquiry form. Our personal service means we are always happy to help with any questions — no matter how big or small — before, during, or after your holiday.