Compliance with the Package Travel Regulations: Our Commitment to Your Safety

At Jamie Wake Travel, ensuring the safety and security of our clients is a top priority. We understand that when booking a holiday, one of your main concerns is the protection of your payment and the assurance that your travel experience will go smoothly. That’s why we take compliance with the Package Travel Regulations seriously, and we’re proud to offer a level of protection that exceeds standard industry requirements.

What Are the Package Travel Regulations?

The Package Travel Regulations (PTR) are a set of rules designed to protect customers when booking package holidays. These regulations require tour operators and travel agents to ensure that payments for holidays are secure and that customers have access to compensation in the event of insolvency. The PTR covers holidays that include a combination of travel, accommodation, and other services sold as part of a package.

How Does Our Membership with Protected Trust Services (PTS) Offer Extra Protection?

As part of our commitment to ensuring your peace of mind, Jamie Wake Travel is a proud member of Protected Trust Services (PTS). Membership with PTS provides an additional layer of financial protection, going beyond the standard insurance bond that many travel agents offer.

Why Is PTS Protection Better Than an Insurance Bond?

While an insurance bond offers a level of financial security, PTS membership goes above and beyond to protect our customers:

• Trust Account Structure: PTS ensures that client funds are held in a trust account, separate from our operating funds. This means that in the unlikely event of insolvency, your money is still safe and will be returned to you.
• Higher Level of Protection: PTS provides more comprehensive protection compared to a traditional insurance bond. It offers better security by ensuring the funds are available to customers, even in complex scenarios.
• Independent Financial Oversight: PTS undergoes strict, independent financial audits to ensure that the trust account is always fully funded, giving you confidence that your money is safe with us.

Why Choose Jamie Wake Travel?

Choosing a travel company that prioritises your financial protection can make a significant difference when planning your holiday. By being a member of PTS, we not only comply with the Package Travel Regulations but exceed industry standards, providing our clients with the best possible protection.

With Jamie Wake Travel, you can rest assured that your holiday is in safe hands, with an extra layer of security that surpasses the standard insurance bond and adheres to all legal requirements. Let us take care of your travel plans, so you can focus on enjoying your holiday with confidence.