Why Payment Links Offer More Protection for Holidays Booked Over the Phone

Booking your dream holiday should be an exciting and worry-free experience, but when it comes to paying for it, ensuring your money is protected is just as important. This is especially true for customers booking holidays over the phone. In recent years, the rise of payment links has made it easier than ever to securely complete transactions, offering better protection than traditional MOTO (Mail Order/Telephone Order) transactions.

Here’s why using payment links for holiday bookings offers extra protection and peace of mind:

Payment Links Provide Stronger Fraud Prevention

Payment links are often secured with additional layers of fraud prevention. When you receive a payment link, it’s typically sent through an encrypted, secure platform that protects both the customer and the business from fraud. With MOTO transactions, however, the customer’s card details are shared over the phone, which can be more vulnerable to fraud if not handled correctly.

Payment links, on the other hand, offer a safer way to process payments by ensuring that the transaction is completed through a secure online platform, reducing the risk of fraud.

PCI DSS Compliance

Payment links are typically processed through secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS). This means that the company sending the payment link is adhering to strict security protocols to ensure sensitive cardholder information is protected. 

With MOTO transactions, businesses often handle card details directly, which can expose them to greater risks of security breaches or mishandling of data. By using a payment link, you ensure your payment is being processed by a trusted third-party provider that specialises in secure transactions.

Additional Protection with Protected Trust Services

Another key advantage of using payment links is the added layer of security provided by a member of Protected Trust Services. This service ensures that businesses are thoroughly vetted and meet the highest standards in consumer protection. When you pay through a payment link from a Protected Trust Services member , you’re not just getting the convenience of secure payment processing—you’re also receiving the reassurance that your holiday booking is backed by industry-leading protections.

In the case of a dispute or cancellation, customers booking through a Protected Trust Services member have an additional layer of support to ensure they are treated fairly. This protection is harder to guarantee with MOTO transactions, as they don’t always have the same level of oversight and consumer safeguards.

Transparent and Trackable Transactions

Payment links are designed to be transparent and easy to track. Once you’ve completed your payment, you receive an immediate confirmation, along with an email receipt, making it easy to track your transaction history. If there are any issues with your booking or payment, you’ll have a clear and verifiable record of the transaction.

MOTO transactions don’t always provide the same level of visibility. Without an online record of the transaction, it can be harder to verify the details of your payment and resolve any issues that may arise later on.

Payment Links Provide Convenience and Flexibility

In addition to enhanced security, payment links offer convenience and flexibility. Customers can make payments from their own devices at a time that works best for them, eliminating the need to share sensitive card details over the phone. This reduces the chance of miscommunication or human error, ensuring a smooth and hassle-free booking experience.

When booking a holiday over the phone, using payment links instead of traditional MOTO transactions provides significant added protection for your money. With enhanced fraud prevention, PCI DSS compliance, and added consumer safeguards like Protected Trust Services, payment links offer peace of mind and security at every stage of your booking.